FAQ
Frequently Asked Questions
Common questions from independent store sellers.
Who is Fluxat for?
DTC brands and small teams running paid social — especially traffic from Meta and popular ad platforms.
Can I start without paying?
Yes. Free includes 5 seats, website chat, and monthly AI credits. Upgrade to Pro for omnichannel inboxes.
How do I upgrade to Pro?
Choose Contact us on the pricing page — we will help you on WhatsApp and activate your plan manually.
Do you keep my data on the free plan?
Yes. Conversation data is retained long-term on Free and Pro alike.
Which channels are included in Pro?
WhatsApp, Instagram, Facebook, TikTok, Telegram, Line, email, Shopify, and website chat.